Online Community Management

An online community management solution helps organizations facilitate collaboration within their constituency, fostering connections, conversation and learning.


Actively managing and growing an online community associated with your brand has many benefits. You’ll better understand your users and foster deeper connections with them. In addition, you can lower customer support costs, improve brand loyalty and even boost your search engine rankings.

Use Cases

An online community management solution can be applied to any group of like-minded people. Some of the more common use cases include customer support communities, member engagement communities and product innovation communities.